You can see which error codes are occurring most often, and links you directly to error code documentation for these errors. The Delivery & Errors report breaks out delivery rates by different dimensions, such as mobile carriers, countries, subaccounts, Messaging Services, and Twilio numbers.There you'll see the Overview page, which includes your incoming and outgoing message delivery rates, the number of messages sent or received from your application, and shows you how many messages had a status OK or generated an error code.įrom the Overview, you have access to these additional dashboards: To get started, log in to a Twilio account that has message logs from the last 120 days, and then access the Messaging Insights page.
Please review the Delivery & Errors tab for more complete message history. Messages that have an error code but are not 'Failed' are not counted in these totals. While the expected behavior of the 'Overview' tab would be that all messages are accounted for, currently the Inbound Messages section will only list total messages with no error code and total messages with a status of 'Failed'. Notice: Current Behavior for Overview Tab Regarding Inbound Messages From visiting the Messaging Insights page in Console, you can see aggregated reports on delivery rates, response rates, and OTP conversions (if applicable) across all messaging channels such as SMS, MMS, and WhatsApp.Ĭontinue reading for an overview of Messaging Insights options, how it works, and answers to frequently asked questions. Messaging Insights provides real-time analytics to help you monitor and troubleshoot your Twilio messaging application.
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